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Operations Specialist

This listing was posted on The Resumator.

Operations Specialist

Location:
October
Description:

Role Brief: As an Operations Specialist at Impactyn, you will play a pivotal role in maintaining the integrity and quality of user-generated content on our platform. You will be responsible for reviewing and analyzing user-submitted content to ensure compliance with our community guidelines and standards. Responsibilities: Content Review: Review user-generated content to ensure compliance with our platform's guidelines and policies. Quality Assurance: Analyze content for accuracy, relevance, and appropriateness, ensuring a high-quality user experience. Issue Resolution: Address user-reported issues and inquiries regarding content moderation in a timely and professional manner. Data Analysis: Utilize analytical tools and metrics to identify trends, patterns, and areas for improvement in user-generated content. Policy Enforcement: Enforce platform policies consistently and fairly, maintaining a safe and respectful online community. Collaboration: Work closely with cross-functional teams including Customer Support, Product Development, and Legal to resolve complex content-related issues. Requirements for this Position: Bachelor's degree or equivalent practical experience. Strong attention to detail and ability to maintain high standards of quality. Ability to work independently and efficiently in a fast-paced environment. Prior experience in content moderation, preferably in a tech or online community setting. Familiarity with relevant legal and regulatory requirements related to user-generated content is a plus. Excellent English and Arabic communication skills, both written and verbal. Powered by JazzHR
Company:
Impactyn
Posted:
May 31 on The Resumator
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