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Customer Service and Operations Specialist
Description:
Job Title: Customer Service and Operations Specialist Location: Remote/Egypt Working Hours: 20 Hours Per Week (3 or 4 days per week, depending on rota). Opportunity to grow into full time. Salary: Attractive Salary (details revealed upon application) Palm Outsourcing helps international companies find talent in Egypt. Please note, we will only be considering excellent applicants with solid demonstrable experience in the field. If you do not have clear and evidenced experience, you will be immediately rejected, so please do not apply.This role requires exceptional English speaking and writing skills. If you feel you are a right fit relative to the requirements below, please apply. Opportunity Overview Join the British leader in providing innovative and environmentally friendly transportation options in cities across the UK. This business utilises electric cargo bikes to reduce city pollution and greenhouse gas emissions, offering a sustainable and effective method of small-scale EV transport.The position will give excellent exposure and learning opportunities in the day-to-day requirements of running an online business. As well as this, the company is going through an exciting growth phase and is offering excellent opportunities for earning and growth for its colleagues . Job Description Our client is seeking a versatile and proactive Customer Service and Operations Specialist to join their team. The role is pivotal in managing their customer service needs and providing general operational support typical for an online business. The ideal candidate will excel at handling customer inquiries, writing email correspondence, and using their initiative to complete operational tasks. Key Responsibilities: Respond to customer emails. Provide support and assistance with HR and general administrative tasks. Ensure timely and effective communication with customers, addressing their needs and concerns. Perform routine operational duties to support the business. Potentially manage and take customer service calls as needed. Minimum Qualifications: University / College degree preferred or equivalent experience. Minimum 2 years of experience. Proven experience in customer service roles, particularly in email correspondence. Strong communication and writing skills. Ability to manage and prioritise multiple tasks efficiently. Proficiency in basic administrative and HR tasks. Problem-solving skills and a proactive attitude. ABOUT PALM OUTSOURCING PO places talented Middle Eastern professionals within growing businesses internationally.Once in our community, PO will consistently support you in your professional journey; ensuring your continued growth, learning and remuneration. We look forward to reviewing your application! Powered by JazzHR
Company:
Palm Outsourcing
Posted:
July 3 on The Resumator
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